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You might see some pants on the website that look similar but the small changes make all the difference, and change the feel of the pant.
Let's dive into those subtleties!
🚀 Launch for women is tight, compressing from waist to ankle. We find most people prefer this style for casual wear or a night on the town.
🛰 Mission is more of tapered fit, tight-fitting from waist to thigh that gives more room from thigh to a tapered ankle. It's the classic denim fit we all love. We find most people like this style for professional and everyday wear.
🏖 Offline is a looser fit that still compresses from waist to high thigh (although slightly looser than the mission in this area) but has a straight leg from the thigh down. This is our most versatile style that can go from super stylish (super high waist + cropped hem) or more professional every day (high waist + default hem). The choice is yours!
🚀 Launch can be compared to a slim: it touches or hugs closely most of the leg, but doesn't compress like an ultra-skinny. We find most people prefer this style for casual wear or a night on the town.
🛰 Mission is more of a tapered, hugging your waist to top of your thigh, then gives more ease (distance from skin to pant) while coming to a taper. It's the classic denim fit we all love. We find most people like this style for professional and everyday wear.
🏖 Offline is more of a straight leg, hugs from waist to top of thigh (slightly looser than the mission in this area) but gives you the most ease our of all the pants through the leg, going straight from thigh to ankle. Most people use this as a professional or a workwear look.
We have a range of fabrics from beauty is pain to ultra comfort.
If you're worried about comfort we suggest the space blue and fuel black fabric option. We have seen customers do yoga in these pants, so we can vouch for its give. Fun fact: space blue is our best seller!
If you're looking for that less stretch / stiff option we suggest unspun blue. This fabric has the least amount of stretch, perfect for the old school denim feel + mom/dad jean look. But that also means it has the least amount of forgiveness. The mission in unspun blue denim is one of our favorite looks but may fall into pain is beauty category. The offline in unspun blue denim is looser and therefore comfier. Unspun blue is not offered in launch (you wouldn't be able to sit!), sorry!
The rest of our fabrics fall in the middle (a balance between a little give and a little heft).
We have a diverse range of fabrics to match our diverse range in clients. From foggy and chilly San Francisco to middle of summer heatwave in Hong Kong we've got you covered!
If you're looking for lighter fabrics we suggest midnight blue (9oz/sq yd). When it hits 100 degrees F + 100% humidity in our Hong Kong location, this is absolutely the go-to.
If you're looking for heavier denim we suggest nova blue (13.25oz/sq yd) which also has stretch (best of both worlds!) or unspun blue (12.5oz/sq yd) - although it's a mid-weight the low stretch aspect of the unspun blue makes it *feel* heavier.
A crop hem hovers neatly above your ankles for a classic crop look. Our favorite with offline!
A default hem lands perfectly at the top of your shoes. Our favorite with mission!
A rolled hem gives you autonomy of style with one or two rolls. Our favorite with launch!
Hem examples below:
Thread color really changes up the looks of the jean.
Navy thread really blends into the fabric for the monochrome look, best for a more serious or professional look. Our favorite combo with navy thread is space blue fabric! It's the cleanest-looking jean you can find.
Gold thread pops against the blue to give a more casual traditional jean look. Our favorite combo with gold thread is unspun blue, or midnight blue for even more contrast.
Cranberry thread adds a little spice to your everyday jean, for the more adventurous. Our favorite combo with cranberry thread is the glow black fabric. If you're adventurous why not go for it?
Black thread is our go-to for both glow black and fuel black fabrics - it's a sleek look.
White thread is our most sustainable option! Once you're done with the jeans, you can return them to us and we can dissolve the thread (at a temperature much higher than your dryer) and recycle the fabric. Our favorite combo with white thread is nova blue fabric, the white thread and white speckles on the fabric go perfectly together. 🤩
A low-rise waist wraps on your hip/hip bone area.
A mid-rise waist rests on top of your hips.
A high-rise waist we'll make on request.
A low-rise waist we'll make on request.
A mid-rise waist rests on top of your hips and clasps underneath your belly button.
A high-rise waist wraps around the curvature between your hips and ribs and clasps at your belly button. You really can't go wrong on this height- it's our most popular.
An ultra-high rise waist wraps right underneath your ribs and clasps an inch and a half above your belly button. Great for showing your curves, and very popular on hourglass shapes!
Once you receive your jeans, we recommend you wear them for a week to work them into their true fit. If the waistband is a bit too tight, just give it a gentle stretch. For a tighter fit, wash and dry them on hot. The more you wear them, the more they mold to your shape. Untreated jeans take some time to come to their true shape, and we factor this into the make of the jeans.
If after this time, you are still not satisfied with the fit, let us know- we'll adjust and rebuild them until you refuse to take them off. Check our customer care page for more info!
No need to worry! Your scan is automatically passed to us once you check out on our site with the same email. If you used a different email for scanning and ordering, please let us know in the live chat below, or via email at firstname.lastname@example.org. 🙏🏽
Once you order, we will reach out immediately if there are problems with your scan. If you don't hear anything then your scan was good to go.
Usually it takes around 3 weeks from order to the moment they arrive at your door. During this pandemic it may take a week longer to receive your jeans, but rest assured we treat every order like gold and are making them as fast as we can.
You can start either with the body scan or with purchase. Just make sure to use the same email address, or notify us if you have used two separate ones.
One step is to body scan using your cell phone. If you have an iPhone 10 or higher, download this app and follow these instructions. If you have an iPhone 7 or higher, Galaxy S10 or higher, or Pixel 3 or higher, download this app and follow these instructions (we'll need to send you a suit!).
The other step is to personalize and purchase your jeans. Look through the styles on our website to choose your favorite:
⚪️style (launch, mission, offline)
⚪️fabric (nova blue, fuel black, space blue, mercury blue, glow black, midnight blue, unspun blue)
⚪️thread color (black, navy, white, cranberry, gold)
⚪️hem length (crop, default, rolled)
⚪️rise height (low, mid, high, ultra high)
We have recommendations for jean combos if choosing isn't exciting for you.
Once you have done this, we receive your scan and personalizations. We then work with our computer algorithms to optimize the jean digitally around you in 3D. Once finalized we work with our production partners in San Francisco, Hong Kong, and China to cut and sew the fabric into your new favorite pair of jeans.
1. Grab your phone and download the appropriate app.
⚪️If you (or a friend) have a iPhone 10 or newer, you can download the In3d app and get started right away.
⚪️If you have anything older than an iPhone 10 (7 or higher) or Galaxy S10 or higher or Pixel 3 or higher, you can download the Methreesixty app and request a scan suit.
2. Do the scan in the comfort of your own home! We're not going to lie - it's pretty fun.
3. Check out through our store using the same email you used on the login for the scanning app. We will take it from there!
This matters! What you wear can affect the fit of your jean, so please read the info below:
⚪️No loose garments - everything must be skin tight, with no bagging anywhere, or your pants will end up loose. The technology is really awesome, but it can't see through your clothes. 👀
⚪️Hair tied up in a bun (sometimes ponytails can be too long and affect the scan), if it's long enough. 💁🏻♀️
⚪️Bare feet, no socks or shoes.
⚪️If you wear compression leggings make sure the crotch area is tight - we don't want to give you a drop crotch pant on accident!
Women- compression shorts or compression/yoga leggings + sport bra work best
Men- compression shorts or tight boxer briefs work best
Instructions for In3D scanning here.
Your jeans should fit amazingly.
Once you receive your jeans, we recommend you wear them for a week to work them into their true fit. If the waistband is a bit too tight, just give it a gentle stretch. For a tighter fit, wash and dry them on hot. The more you wear them, the more they mold to your shape. Untreated jeans take some time to come to their true shape.
If after these adjustments you are still not satisfied with the fit, let us know- we'll adjust and rebuild them until you refuse to take them off. email@example.com
We accept returns or requests for adjustments within 2 months from the day you got your jeans.
Any questions, we got you! We want you as happy about these jeans as we are 😊
(PS: If you can include your order number and photos of what you'd like to change, that gives us a head start.)
We have free worldwide delivery.
Once you've scanned and designed your jeans, the typical build time is 3-4 weeks. Shipping times vary, especially in a pandemic. 😌
It is possible to change your address only within one week of placing your order, as it is directly forwarded to our logistics partner.
Delivery times vary based on location, but you can anticipate your jeans 5-10 business days after they've left production.
If you live outside of the United States or Hong Kong, you will be responsible for customs fees, including taxes, duties and any other fees assessed at the border of the country where the package is delivered. Here’s a reference for a rough estimation on the cost you might expect for customs fees and duties.
Tracking your shipment
Once your order has shipped, we will send you a confirmation email that includes your tracking number so that you can follow the progress of your shipment.
❄️ machine wash cold, inside out
🙅🏾♂️ don't use bleach (duh)
💨 hang dry
🆒 cool iron if necessary
You can extend the lifecycle of your jeans by washing them infrequently. Hang drying will preserve their quality (dryers are rough!). PROTIP: customer care accounts for 30% of the total water used during the lifecycle of your jeans. So take advantage of your power to keep the environmental impact from your jeans low!
Once you receive your jeans, we recommend you wear them for a week to work them into their true fit. If the waistband is a bit too tight, just give it a gentle stretch. For a tighter fit, wash and dry them on hot. The more you wear them, the more they mold to your shape.
We are committed to make your jeans fit amazingly. In case they don't, let us know at firstname.lastname@example.org and we will fix them right away.
Prior to returning or requesting adjustments, please make sure that you have worn them for a week to mold to your shape. If the waistband is a bit too tight, just give it a gentle stretch. For a tighter fit, wash and dry them on hot.
Returns or adjustments must be requested within 2 months from the delivery date.
Our customer support team rocks and is here to get you your new favorite jeans, so don't hesitate to reach out!
We accept requests for free adjustments due to fit and quality issues only, but not due to product selections (like changing your launch fit for an offline fit).
Unsure? Feel free to drop us an email to ask, we can help you figure it out!
When you request a remake please also send us well-lit clear front, back, and side photos of you in the jeans, plus any more images necessary or come in physically to our store to consult with our fit specialist. Without one of these we will not be able to remake your pants, but honestly it's kinda fun!
We fast track all alterations to the front of the line in our next product drop, so expect 2-3 weeks before they're back in your hands.
We accept returns only due to fit or quality issues, but not due to product selections. We give refunds if you don’t like the fit but highly recommend you to try one round of alterations before requesting a refund. Sometimes you are just a tweak away from your dream jeans.
We want you to love these jeans, but if you don’t and want a full refund instead we will do so with no questions asked after we receive images of you in the pant showing the issues they have and the physical jeans, sent back with a free return label that is supplied by us.
Help us cut down on waste! You can use the same package to exchange your jeans, and we'll send you a return label by email.
We offer free repairs on anything within the first 2 years. PROTIP: the most sustainable option is to get your jeans repaired locally, as you avoid shipping your denim back and forth while supporting smaller local repair shops. You can request a repair at email@example.com and we will ship you a free return label. Repairs can take up to 3 weeks and we will inform you once the jeans are ready.
When choosing the fabrics for and when constructing your jeans we pay special attention to quality, so your jeans will last much longer than traditionally made jeans.
Nevertheless, even the best things come to an end eventually. When that's the case for your jeans' life, let us know and we'll take them back for repurposing. We are taking back all unspun jeans for repurposing. Read more about the process on our sustainability page!
You can request the end of life service at firstname.lastname@example.org.
Friends don't let friends wear bad-fitting jeans.
Refer a friend to unspun and they'll get $15 off their jeans, and you'll score $50 off your next pair! No joke. (For shorts, this is $9 off for them, $30 off for you.) The program is shared with all customers, so just let us know if you haven't been notified of your link to share. 🙏🏽🙏🏽🙏🏽